Terms of Sales

PREAMBLE

We are pleased to welcome you to our website www.maxemoi.com (hereinafter referred to as the "Site").
These general conditions of sale apply exclusively between SAS LEDERER and any person visiting or making a purchase via the site (hereinafter referred to as the "Customer").

SITE EDITOR

SAS LEDERER - SAS with a capital of 47,748 Euros
Max & Me sign
Head office: 14 rue Martel - 75010 Paris France
SIRET: 652 013 244 00031
VAT: FR18652013244
Telephone: + 33 (0) 1 47 70 18 54

CUSTOMER SERVICE

For any information, question or advice, our customer service is at your disposal:
  • Email: support@maxemoi.com
  • Mail: Max & Me Customer Relations - 14 rue Martel - 75010 PARIS

ARTICLE 1 – PRODUCTS - PRICES

The products are offered for sale within the limits of available stocks (Nevertheless the stock is in real time on the site).
In case of unavailability of product after placing the order, the customer will be informed by e-mail or telephone of the items out of order. The customer will then have the choice between keeping the rest of his order or canceling it in full. Reimbursement of the amount concerned will be made by crediting the bank account corresponding to the bank card used for payment within 30 days at the latest.
Photos of items for sale on the site have no contractual value and may vary slightly from the items themselves.
The prices displayed on the site are indicated in euros all taxes included (TTC), the shipping costs for shipments in Metropolitan France and abroad are offered without minimum purchase.

ARTICLE 2 – SECURE PAYMENT

Payment for your purchases can be made by:
  • Bank card (VISA, MASTERCARD, AMEX, MAESTRO)
    The payment of your purchases is made by credit card with the Paybox solution. The transaction is completely secure and encrypted by SSL technology. At no time will your card number be communicated to us.
  • PayPal

  • Electronic Wallet (APPLE PAY, GOOGLE PAY, WECHAT PAY, ALIPAY)

  • Bank Transfer (BANCONTACT, SOFORT, GIROPAY, IDEAL)

  • SEPA Direct Debit

  • Payment in 3/4 installments free of charge (for French and Belgian credit cards) with ALMA

ARTICLE 3 – DELIVERY

Max & Moi will do its best to ensure that your order is processed the same day, or failing that, the next day.
Delivery times are very short (the transport being provided by UPS)

ARTICLE 4 – EXCHANGES & RETURNS

Max & Moi offers you the possibility of returning your item within 60 days of receipt of your package, and requesting an exchange or a refund (outside the EU, payable by the customer). The refund is made upon receipt of your package within approximately 10 days. Your bank account is directly re-credited with the amount of the returned items
Items must be returned in their original packaging, complete, labeled, new, unworn, unwashed, and accompanied by the reason for return to the following address: Max & Moi - 14 rue Martel - 75010 Paris
Shipping costs are offered for all returns in Metropolitan France and abroad.
When an exchange is requested, the costs of returning the product which is not suitable between the customer and Max & Moi remain the responsibility of the customer, the costs of sending the new product will remain the responsibility of Max & Moi

ARTICLE 5 – INTELLECTUAL PROPERTY

The Max & Moi brand, the images and logos appearing on the site are and will remain the exclusive property of Max & Moi. Any total or partial reproduction, without the express prior consent of Max & Moi, is strictly prohibited pursuant to Articles L 335-2 and L 335-3 of the Intellectual Property Code and constitutes an infringement and an offence.

ARTICLE 6 – DATA CONFIDENTIALITY

Max & Moi undertakes not to disclose to third parties the information that you communicate to it. These are confidential. They will only be used by our internal services for processing your order and possibly to reinforce and personalize communication and the product offer reserved for customers, in particular through Max & Moi newsletters.
Consequently, in accordance with the Data Protection Act of January 6, 1978, you have the right to access, rectify and oppose personal data concerning you. To do this, simply send us a request online or by mail, indicating your surname, first name, address and, if possible, your customer reference:
  • Email: support@maxemoi.com
  • Mail: Max & Me Customer Relations - 14 rue Martel - 75010 PARIS

ARTICLE 7 – APPLICABLE LAW - DISPUTES

These general conditions of sale and the contractual relations between Max & Moi and the customer are subject to French law. In the event of a dispute, an amicable solution will be sought before any legal action. Failing this, any dispute settlement will fall within the jurisdiction of the Paris Commercial Court alone.